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Wherever possible, goods are shipped directly from the manufacturer or brand to your project site to avoid double handling. Your products may arrive at different times, so an order can involve multiple deliveries.

Our team handles customs and logistics, keeping you updated throughout the journey with our shipping tools.

Our Logistics Hub and team keep you updated on tracking throughout your order’s journey.

Order history and shipment tracking are available in your account dashboard. You can view order details and reorder previous samples and products.

Yes. Verified members can have goods delivered to an address that is different from their membership address. Register the delivery address for each project when placing your order.